Some loan providers ask you to answer to deliver them a duplicate of the personal credit record, your payslips or bank statements. This is certainly mostly to be hard – the lending company can look at your personal credit record on their own when they want.
Don’t send payslips – they won’t help an affordability problem and also the ombudsman never ever requests them.
You can easily deliver bank statements if you’d like, but think hard concerning the price of postage and copying if there are tons. Depressingly many lenders appear to ignore them if you will do deliver them.
Some individuals feel they are individual and so they don’t like to send them to a lender that is payday. If you don’t desire to deliver them, inform the financial institution you are going to deliver the Ombudsman any information that is required.
Next step – go directly to the Financial Ombudsman provider (FOS)
In the event that loan provider rejects your grievance or gives you an amount that is small don’t be depressed. Continue reading